Data Deletion Policy

We respect your privacy and personal data. If you wish to delete your RingoVet account and related information, doing so is very simple:

How to request data deletion:

Please send an email to the following address: wof@ringovet.com

• Email Subject: Account and data deletion request
• Email Body: Please write to us from the email address with which you are registered in the application. Additionally, include your phone number in the text so we can accurately identify you.

What happens after sending the request?

Within 7 working days of receiving your request, we will completely and permanently delete your account and all personal information in our database (including your pet profiles and booking history).

Important to note:

• After the data is deleted, it will be impossible to recover your account.
• Based on the requirements of Georgian legislation, we may only retain information that is necessary for financial and tax reporting (for example, the history of payments already made).

If you have additional questions, you can write to us at the same email address.