Privacy Policy

1. General Provisions

Our goal is to inform you how “RingoVet” (hereinafter the “Company” or “We”) processes and uses your personal data. The purpose of this policy is to provide you with information regarding the principles of processing your personal data and how the legislation ensures the protection of your rights. `“`RingoVet`”` is a legal entity registered in accordance with the legislation of Georgia, acting as a data processor (entity responsible for processing).

• Registration Number: 404776453
• Address: 4 Vasil Petriashvili Street, Tbilisi

2. What Type of Data We Collect

We collect data when you register in the application and when you use our services. For the proper functioning of the application, we may collect:

• Personal and Contact Information: First name, last name, phone number, e-mail address.
• Pet Data: Age, breed, medical history, and photos (which you voluntarily upload into the system).
• Device and Technical Data: IP address, operating system version, application crash logs, and usage statistics.
• Application Permissions: Access to the camera, photo gallery, and location (GPS) is requested only at the moment of using a specific function (for example, uploading a pet photo or specifying an address), and you can disable these permissions at any time from your device settings.

3. How We Use and With Whom We Share Your Data

Your data is received during the provision of services and when you contact us via online chat or telephone communication. We may need to share your personal data in cases provided for by the legislation of Georgia, with organizations that must provide services to you, or with partner companies. When we use the services of third parties (other providers) within the scope of our main activities, we may need to share your data with them to perform specific tasks (for example: Cloud server providers and application analytics services).

4. User Rights and Data Deletion

Your rights are protected in accordance with the legislation of Georgia. You have the right to request the correction, updating, addition, blocking, deletion, or destruction of your personal data.

Data Deletion Request: To completely delete your account and related data, please contact us at the following e-mail address: wof@ringovet.com. We operate in accordance with the legislation of Georgia, which may prevent us from immediately deleting your personal data if this obligation arises from tax legislation or consumer rights protection laws.

5. Direct Marketing

If you consent to the processing of your personal data for direct marketing purposes, we will use your data for marketing purposes to provide you with the offers of ours and/or our partner organizations. You have the right to request the termination of the processing of your data for direct marketing purposes at any time.

6. Children's Privacy

Our service is intended for persons who have reached the age of 18. Processing the personal data of a minor is permissible only in accordance with the legislation of Georgia and taking into account the best interests of the minor (with the explicit consent of a parent or legal guardian).

7. Consent and Changes to the Policy

By electronically checking/acknowledging the Privacy Policy, you confirm that the information provided by you constitutes accurate and true data. The Privacy Policy document may be changed in accordance with legislative changes and/or changes in our rules for processing personal data. Any implemented changes will be immediately published on the Company's platform.

8. Contact Information

• E-mail: wof@ringovet.com
• Hotline: 500 508 344